1. Who We Are
This policy is published by AIFlowLearn (hereinafter referred to as "we" or "us"), which operates the website aiflowlearn.net and its subdomains (collectively, the "Services"). By registering or using the Services, you agree to this policy.
2. What Information We Collect
We only collect the minimum information necessary to provide our services:
- Account Information: Email, nickname, avatar; OpenID and UnionID associated with WeChat login
- Usage Behavior: Your AI coach conversations, skill pack learning progress, codex generation records, roadmap node completion status
- Device & Logs: IP address, browser type, access time, error logs (for anti-fraud and troubleshooting)
- Payment Information: Processed solely through WeChat Pay; we do not have access to your bank card or WeChat balance information
3. How We Use This Information
- Provide core features such as AI coaching, skill practice, and codex generation
- Personalized recommendations for roadmaps, skill packs, and radar content
- Process subscriptions, payments, and invoicing
- Customer support, troubleshooting, and security compliance
Important promise: We will not use your conversation data for any model training, nor will we provide it to third parties without your explicit consent (except as required by law).
4. Third-Party Services
To provide complete services, we use the following third parties:
- Large Language Model APIs (Claude, DeepSeek, Zhipu GLM, etc.) — for AI coach conversations and content generation
- WeChat Pay — for payment processing
- WeChat Open Platform — for WeChat QR code login
- Alibaba Cloud — for service hosting and object storage
These services have their own privacy policies, and we ensure they comply with relevant Chinese legal requirements.
5. Data Retention & Deletion
During your account's lifetime, we retain your data to provide continuous service. After account deletion, we will permanently delete your personal data within 30 days, except for data required by law (e.g., transaction records retained for at least 10 years under the Accounting Archives Management Measures).
6. Your Rights
You have the right to:
- Access, correct, and export your personal data (in "Account Settings")
- Delete your account and request data deletion
- Revoke specific authorizations (e.g., disable WeChat binding)
- Raise questions or complaints with us regarding this policy
7. Cookies & Tracking
We use necessary cookies to maintain login sessions. See the Cookie Policy for details.
8. Minors
This service is intended for users aged 18 and above. We do not actively collect personal information from minors. If we discover that a minor has registered without guardian authorization, we will promptly delete the relevant data.
9. Policy Changes
In the event of material changes to this policy, we will notify you via in-site notifications and email 7 days in advance. Continued use constitutes acceptance of the new policy.
10. Contact Us
For privacy-related questions, please contact: sewekennedy91@gmail.com
Or visit the Contact Us page.